Epica Medical Centre

Epica Medical Centre is a family medical practice open 6 days a week. We are open 9am-5:30pm Monday – Friday and 9am-1pm on Saturdays.

We have a team of Australian trained General Practitioners (GP doctors) and nurses. We are a private practice.

Our practice offers state-of-the-art facilities and equipment. You can make an appointment over the phone and we also accept online bookings over Hotdoc

We serve patients from Chatswood, St Leonards, Artarmon, Roseville, Lane Cove and other surrounding suburbs.

We are conveniently located at shop 3, 9 Railway Avenue, Chatswood just one floor up from the street entry. We are close to Westfield and have easy access to public transport. Parking is available onsite via the Epica Apartments visitor parking entry and on the street.

Practice Announcement

Book Online

Contact Us

3/9 Railway Street, Chatswood NSW

Phone: (02) 9411 1511

After Hours: (02) 7252 1599 (Fees Apply)

Fax: 02 9411 1588

Opening Hours

  • Monday - Friday 9am – 5:30pm
  • Saturday 9am -1pm
  • Sunday Closed

Available Services

Chronic Disease Management

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Corporate Health & Workcover Services

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Indigenous Health Services

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Maternal and Antenatal Care

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Men’s Health Services

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Mental Health Services

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Sexual Health Services

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Skin Cancer Screening

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Travel Medicine

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Women’s Health Services

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Practice Fees

1st January 2024 – Change to Fee Schedule

Please note – from 1st January 2024 a new billing schedule will apply for the clinic.

– With the exception of Pension Card Holders and children under 16, All Consultations with our doctors will be privately billed, not just the 1st visit of the year.

–  Children under 16 & Pension Card Holders will continue to be bulk-billed during the week only. A fee will be charged for Saturdays.

The standard fee amounts from 1/8/23 will be as follows : 

  • Short consultation : $50

  • Standard consultation : $95

  • Long consultation : $150

  • Extended long consultation : $202

The fees may vary from the above amounts slightly, depending on the item number relevant to your care.

Epica Medical Centre is a mixed billing medical centre.

With the exception of Pension Card Holders and children under 16, All Consultations with our doctors will be privately billed, not just the 1st visit of the year.

Children under 16 & Pension Card Holders will continue to be bulk-billed during the week only. A fee will be charged for Saturdays.

We have EFTPOS and Medicare EasyClaim available for easy payments and on-the-spot Medicare rebates!

All weekend appointments are privately billed for all patients and attract an $80 out of pocket fee.

 

How to check your Medicare Rebate details:

If you are unsure of where your Medicare rebate is sent, or need to update your banking details with Medicare, please find below avenues to update or check  your details:

  1. Online via www.mygov.com.au (through ‘linking’ access to Medicare)
  2. Via the Medicare App
  3. Via Phone at Ph: 132 011 (24 hour access)
  4. At a local Medicare Service Centre in person

All our Doctors charge individually therefore if you do not see your usual doctor your consultation fee may vary.

 

Telephone Consultations – Update

A Private Fee will apply for all telehealth consultations and the charges will be the same as regular Face-to-Face fee schedule.

Payment will be collected via a secure payment request we send from Hotdoc, or over the phone. Medicare rebates will be processed online to save you hassle.

 

NON ATTENDANCE POLICY:

Please note that a Non-Attendance Fee of $40 is payable if a patient does not attend their standard appointment or if the appointment is cancelled with less than two hours notice.

Vaccines & Procedural Fees:

For all vaccination and procedural costs please ask one of our friendly receptionists. Your doctor will explain any additional costs to you  and obtain your consent prior to receiving treatment.

  • Any consultations requiring additional services may be charged a procedural equipment fee of between $10 – $80.
  • Travel vaccines will incur a private fee also for the purchase of the vaccine as they are not covered by Medicare.
  • Your doctor will explain any additional costs to you and obtain your consent prior to any treatment received.

MEDICALS

Pre-employment medical assessments and other medical assessments are also privately billed.

New Patients

If this is your first visit to the practice, please bring the following to your first consultation:

  •  A valid Medicare card if you have one (check expiry date) and a Photo ID (eg driver’s licence/student card)
  • Please arrive 10 minutes ahead of your scheduled appointment time to fill in necessary paperwork including a New Patient Registration Form
  • If you are a Workcover patient, you will need to inform your Employer prior to the consultation and bring your employer’s contact details for verification to arrange payment through Workcover
  • Please bring a form of payment. We accept Cash, Eftpos and Credit Cards. We do not accept Cheques.

If you need to change your appointment time please inform us as soon as possible on (02) 9411 1511 to avoid late cancellation fees.

We look forward to seeing you soon

FAQs

What parking is available?

Do you accept new patients?

If I don’t have Medicare can I still see a doctor?

Do I need to make an appointment?

Do I need a long consult?

How do I get my test results?

Do you send out appointment reminders?

What if I need to see a doctor after hours?

What is your cancellation policy?

Why do I need to see the nurse?

Why is my doctor running late?

Can I get my medical certificate/referral changed or backdated?

Can I get my records transferred to/from your practice?

Do I need an appointment with Pathology?

Do I need to fast for my blood tests?

Do you have X-ray facilitates?